Refund and Returns Policy

We want you to have a hassle-free shopping experience at Freeky99 (A Brand of Hidecart EXIM Pvt. Ltd.). If you’re not satisfied with your purchase, our 7-day easy return policy ensures a smooth process.

1. Return Eligibility

• Products can be returned within 7 days from the date of delivery.
• The item must be unused, in its original packaging, with all tags intact.

2. Non-Returnable Items

• Personal care products, and opened beauty items cannot be returned due to hygiene reasons.
• Clearance or final sale items are non-refundable.

3. Refund Process

• Once we receive and inspect the returned product, refunds will be processed and credited within 7-10 business days.
• Refunds will be issued to the original payment method.

4. How to Initiate a Return?

• Contact us at hello@freeky99.com or call (+91) 8342000111 to initiate the return process.
• Our team will guide you on the return procedure.